EGO Electric Mower — Review After 2 Months of Use!
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In September 2025 I bought an EGO electric riding mower — from a dealer in Alwernia (Poland), after an on-site demonstration at my vineyard attended by the brand’s Polish distributor (Ego Partner, Wrocław). This review was written not after an hour of testing in a showroom, but after the last two months of regular mowing in the middle of the season. In short: the machine itself has its merits, but the key parameter — the area you can actually mow on the supplied batteries — turned out to be a fraction of what I was promised at the point of sale. And the start of the season brought defects too, including one dangerous incident on a slope.
Video review
Video review (2 minutes, in Polish with subtitles): mowing, real battery range and costs.
How the purchase happened
This was not a blind online purchase. A representative of the distributor Ego Partner from Wrocław, together with the dealer from Alwernia, came to my vineyard, inspected the terrain and presented the available EGO equipment. We tested several mowers together — so the sellers knew exactly the size and character of the area I mow. In the end we went for the riding mower, because the mower they showed us was very unstable on slopes.
Testing EGO equipment on our plot, 22 September 2025 — in the end we chose the riding mower, because the mower shown to us was very unstable on slopes.
After the demonstration I asked the dealer for a quote for the chosen model and — for comparison — the price of a comparable petrol mower. The prices came out similar, with one key assumption stated by the sellers:
The batteries included in the purchase were supposed to comfortably mow 1 hectare on a single charge.
That assumption was the basis of my decision. With that kind of range, the convenience of battery equipment beats petrol. So I bought the EGO riding mower together with the battery set specified in the quote.
After 2 months: the real numbers
Reality verified the offer very quickly:
- The originally supplied batteries were enough to mow about 10 ares (1,000 m² / ~0.25 acre). A reminder: 1 hectare is 100 ares.
- After several phone calls the dealer threw in — “out of his own pocket”, as he put it — two additional batteries. Result: the range grew to about 15 ares (1,500 m²).
- The plot I mow is 50 ares (5,000 m² / ~1.25 acres). The current set mows about 1/3 of it on a single charge — never mind the promised hectare, it does not even cover half a hectare.
- Every mowing session takes roughly 2.5 hours longer because of recharging. In season this is a real, additional cost of labour and logistics.
Promise vs reality
| Promise at the point of sale | Reality after 2 months | |
|---|---|---|
| Range on the supplied batteries | “a comfortable 1 ha” (100 ares) | approx. 10 ares |
| After the dealer added 2 batteries | — | approx. 15 ares |
| Mowing the 50-are plot | one pass, with margin to spare | approx. 1/3 of the plot + ~2.5 h of charging |
| Actual vs promised range | 100% | 10–15% |
Poor refinement: blades cutting out and brake failure on a slope
Sadly, range is not the only problem — the mower also turned out to be simply unrefined. At the start of the season, when mowing medium-height grass, the blade mechanism would switch itself off mid-work.
There was also something far more dangerous: several times the mower shut down while descending a slope — and with it the entire braking mechanism (transmission). The machine started rolling downhill with no control whatsoever. Fortunately, each time it happened near the bottom of the slope and I managed to stop it with the steering wheel by veering aside. On a longer slope this could have ended in an accident.
I reported it to the dealer right at the beginning. They collected the mower and fixed the shutdowns — according to the service, the machine had been set to a very gentle mowing mode and the cutting power had to be increased. I appreciate that this particular fault was fixed promptly. But it does not change the fact that a new machine of this class — sold after an on-site demonstration on my terrain — should not reach the customer configured so that it stalls in medium grass and loses braking on a slope.
On the plus side
To keep this review fair: the riding mower itself is pleasant to use — quiet, no fumes, and after the service adjustment it no longer cuts out. The problem is not HOW this machine mows, but HOW MUCH it can mow on batteries sold to me as sufficient for a hectare — plus the early-season defects described above.
Complaint to the seller
After several phone calls and text messages I sent a formal letter to the shop in Alwernia. I demanded batteries with twice the current capacity — enough to mow at least my 50-are plot — according to what was agreed at purchase, the batteries were supposed to last for 1 ha. I also invited the seller and the distributor to the vineyard, even on a weekly basis, to verify with their own eyes how long the batteries really last. I asked for a response within 3 working days.
Within the set deadline I received no reply at all. For over two weeks after my letter of 19 June neither the dealer in Alwernia nor the distributor Ego Partner reacted — my e-mails and text messages went unanswered. The seller only replied on 7 July, after I had announced the publication of this review: he forwarded the distributor’s written response, and on 10 July presented his own position — that during the quotation and demonstrations “there was no mention of mowing 1 ha on a single battery charge”. At the same time he confirmed that I had been reporting insufficient capacity since the start of the season and that he had handed over two additional batteries. I leave the assessment of that position to the readers.
I believe that the way a seller treats a customer AFTER the sale — especially once a problem appears — says more about the company than the best sales presentation. I leave this information to anyone considering a purchase from this dealer or distributor.
Verdict after 2 months
The gap between what I based my purchase on and what I received is enormous: 10–15 ares instead of a hectare. Had the quote stated the real number, the comparison with a petrol mower would have looked completely different and I would not have bought this set. I feel misled by the sellers — and the way my complaint was handled (a reply only after I announced this review, and a denial of the assurances given on the day of sale) only deepens that feeling. Add to that the early-season defects, including the loss of braking on a slope — fixed by the service, but things like that should never happen in a new machine.
If you are considering a battery mower or riding mower — EGO or any other brand — for a larger property:
- Demand a written range declaration in the quote: a specific area, a specific battery set, specific mowing conditions.
- Do not rely on verbal assurances — even if the seller has seen your terrain with their own eyes.
- Do the maths yourself: battery capacity (Wh) and the machine’s real power draw tell you more than a salesman’s assurances.
The text above describes my personal experience as a customer and my subjective assessment. The video review is coming soon. The positions received from the seller and the distributor on 7–10 July are described above; should a new proposal to resolve the matter appear, I will update this post.